At Creative Youth, we believe creativity is for everyone. We recognise disability through the Social Model and are committed to removing barriers so that all young people, artists, audiences and collaborators can participate fully in our spaces, programmes and events.
Our mission is to make every interaction with Creative Youth – whether online, at FUSEBOX or at community locations – welcoming, inclusive and accessible to all.
Getting to FUSEBOX
Nearest Station
- Kingston Station (0.3 miles / approx. 6-minute walk)
- Full step-free access to all platforms.
- For detailed information about station accessibility, please visit National Rail’s accessibility guidance.
Parking
- Nearest Blue Badge bays: Thames Street, KT1 1PH
- Additional Blue Badge parking information is available via the local council.
Further information about visiting FUSEBOX.
Step-free access & Venue navigation
- FUSEBOX is fully step-free via the main lift, located outside our entrance.
- Our team are always available to support with lift access, directions, or any specific mobility requirements.
- Main performance and exhibition areas, and the BOX Bar & Café, are all on one basement-level floor.
- Take a look at our Venue Guide for more information about what to expect on your visit
- FUSEBOX received an initial visit and audit from Access All Areas prior to launch, recognising it as an accessible venue
Toilets & Facilities
We provide:
- Gender-neutral toilets
- A fully accessible toilet. Please be aware our accessible toilet does not have adult changing facilities.
- Baby‑change facilities
These are all located on the main level for ease of access.
Accessible ticketing
We want to ensure that everyone can experience our events comfortably and affordably.
We offer Concession tickets to most shows. Concession tickets are available for anyone who feels they need them.
Companion / Personal Assistant Tickets
If you require the support of a companion or helper, we offer a free companion ticket for all Creative Youth events.
You can book:
- By emailing:
- Or by phoning 020 8549 2120
Hiring FUSEBOX
If you’d like to visit in advance or speak to someone about venue hire and accessibility, our team is here to help.
Simply get in touch and we’ll happily arrange an in-person meeting at a time convenient for you.
See below for a guide on which team members you may encounter when visiting FUSEBOX:
Digital accessibility
At Creative Youth, we want everyone to enjoy our website, just like they enjoy our spaces and programmes. We are aiming towards WCAG 2.1 Level AA standards and are always looking for ways to improve. Our ongoing improvements include:
- Higher contrast and scalable text
- Alt‑text for images
- Accessible PDFs and downloadable materials
- Captioned and subtitled video content
A few things to note
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Some PDFs or images may not fully support screen readers.
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A small number of interactive features might be tricky to navigate using only a keyboard.
Need help or want an alternative format?
If anything on the site isn’t working for you, drop us a line at access@creativeyouthcharity.org. We can provide information in another format, answer questions, or guide you through our content.
Quick tips for browsing
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You can zoom in up to 200% using your browser.
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Adjust contrast or colour settings in your browser or device for easier reading.
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Use screen readers or voice commands if that helps with navigation.
Accessibility is never “done”. We review our spaces and processes annually and update our offer based on feedback.
Contact us
We welcome questions, feedback and suggestions.
If you feel you may need assistance during your visit, or if you have ideas about how we can improve accessibility, please get in touch:
📩 access@creativeyouthcharity.org
☎️ 020 8549 2120
We’re here to help—and we’re committed to making Creative Youth a space where everyone can thrive.
